POLICIES
RETURN POLICY
Buying a fifty-year-old car sight unseen takes trust. Here’s exactly what that trust looks like on paper — when a return applies, how to start one, and how a refund actually gets to you.
Last Updated: August 2026
Applies To: All Vehicle Purchases
Eligibility & Exceptions
- If the vehicle doesn’t match its listed description, or turns up a major defect we didn’t disclose, get in touch within 7 business days of delivery to start a return.
- If a car arrives below the condition we advertised, we’ll work with you on either a refund or an exchange, depending on what happened.
Starting A Return
- Call or email us to report what’s wrong.
- Send over details on the issue, along with photos if you’ve got them.
- Ship the car back within 30 calendar days of delivery, in the same shape it arrived in — no modifications, no new damage.
How Refunds Work
Once a return is approved, you get the full purchase price back — shipping and any related costs aren’t included. That refund lands within 30 business days of us getting the car back.
Who Covers Shipping
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Sending the car back is on the buyer’s dime, unless the return is because of a defect or a mismatch with how we described it — in that case, it’s on us.
Reach The Returns Desk
Questions about any of this, or ready to start a return? Talk to our team directly — we handle every return ourselves and aim to sort things out fairly and fast.
RETURNS DESK
sales@areyautosales.com
PHONE
804-429-2112
HOURS
Mon – Sat, 9–5:30
We stand behind every car that leaves our lot — that's the whole point of putting it in writing.
